I found Pitts when my normal shop had closed. I brought in my vehicle for a sensor reading and they provided me with excellent service. I recently had work done at Firestone and still had an issue after the work so I brought it by Pitts and they got me together nicely although they had to go behind the work I had paid for prior to visiting I was happy to pay for a job done right. I highly recommend this business and their quality work. - Charles T.
The folks over at Pitts Auto Repair have hands down the best customer service in Tuscaloosa. You can always count on accurate repair quotes, timely delivery, and great communication throughout the process. Often times other repair shops leave you feeling like you may have gotten taken advantage of, but this crew does everything the right away and at very competitive prices. You will never regret working with Pitts for all of your vehicle needs. Thanks Chad and Maggie! - Brian E.
This is a very professional business with kind employees and fair practices. I plan to keep returning here for the duration of my time in Tuscaloosa. - Travis S.
Awesome people did a tune up on our pickup. Now it gets 2.5 mpg more over a year -- that's a BIG savings. - Stephen D.
Great place to get your car fixed and oil change is fast and easy. - Jackson M.
The owners Maggie and Chad are very professional and likeable people. I love the quality job that they provide. - Valerie B.
Called in on a Monday afternoon about getting my truck's side mirror repaired. They were able to assist me right away, ordered the part the same day and had my mirror repaired in about 20 minutes that Thursday. Reasonable price, quality repair, no long wait time, great customer service, especially from Maggie; she's the glue that keeps everything together. Great experience!