Great customer service. - Randall G.
I went to this place early on when Chad was starting up, and have been back numerous times. I think they do solid work at a reasonable price. - Shawn B.
Excellent shop, good folks, very knowledgeable, and highly competent -- I take all my vehicles here. Even my motorhome. Easy to get in and easy to get out. I highly recommend them! And they have periodic BBQs and feed everyone. - Roy L.
Outstanding people! Had problems with another shop, but they took over and did the job right! Excellent workmanship and prices! Very honest and they call before any work is done (with estimate). Take your car or truck here and have no worries! - Gerald G.
Great work and customer experience. Fixed my truck in no time at all. - John P.
Thank you Maggie Pitts and the crew at Pitts Auto Repair. As a father of a UA daughter, who lives in Michigan, it is refreshing to find an auto dealer who is honest and does wonderful work. Thank you all. If Pitts Auto Repair isn't the best in the area it is only because the word hasn't yet got out -- Lucy and I are going to help spread the word.
Excellent place from just a oil change to any type of automotive work. They have always been honest and have done great work for us. - James W.
Pitts Automotive is truly a class auto repair shop. My wife and I were traveling from Mississippi to Nashville, TN when we noticed burning smell and smoke coming from engine. I called Pitts (closest auto repair on Google Maps) and she told me they could look at my Toyota 4-Runner if we could make it to Tuscaloosa. We made it and Pitts diagnosed the problem within minutes as a loose dipstick tube. They fixed the dipstick, checked fluids and had us back on the road in no time! The only problem is we don’t live close enough to use Pitts for all our auto repair and maintenance. Thanks for great customer service!
I found Pitts when my normal shop had closed. I brought in my vehicle for a sensor reading and they provided me with excellent service. I recently had work done at Firestone and still had an issue after the work so I brought it by Pitts and they got me together nicely although they had to go behind the work I had paid for prior to visiting I was happy to pay for a job done right. I highly recommend this business and their quality work. - Charles T.
The folks over at Pitts Auto Repair have hands down the best customer service in Tuscaloosa. You can always count on accurate repair quotes, timely delivery, and great communication throughout the process. Often times other repair shops leave you feeling like you may have gotten taken advantage of, but this crew does everything the right away and at very competitive prices. You will never regret working with Pitts for all of your vehicle needs. Thanks Chad and Maggie! - Brian E.