I go to UA and was apprehensive about getting my car checked out because sometimes you’ll get taken advantage of, but I could not have been more happily surprised. Everyone I talked to was extremely nice and helpful. No overcharging and enjoyed the short time I spent waiting room.
The staff and owners of this business are the most professional service providers that I have ever used. My daughter attends Alabama and we are a long way from her, we have used their services on many occasions. They provide quick honest quotes for the needed repairs. They provide quick service and make our daughter feel comfortable when dealing at their repair center. I only wish that the Charlotte, NC area had such a service.
I have used Pitts Automotive for several years now. I began using them for service on my older model Volvo and for my kid's Volkswagen Jetta. I find Chad and Maggie to be honest, trustworthy, and friendly. I trust their service and highly recommend their shop for all your car's needs. - Tammy P. (recommended on Facebook)
Great service with very nice people. Jason and Maggie in the office are so helpful. I took my car there for everything from routine oil changes to engine trouble. I always felt that they had my best interests in mind while servicing my vehicle. Whenever there was a problem, I could expect a call from Maggie to walk me through what the trouble was. Such a great shop! - Julia C. (5 star review on Yelp)
Pitts has excellent service. I got an oil change and they took me right away and finished very quickly. I've never had an oil change done that quickly. The person that did my oil change (I wish I could remember his name) was exceptionally nice. They didn't try to up-charge me for anything. Everyone that worked there was very kind. - Amy C. (5 star review on Yelp)
Chad and Maggie are awesome. You will not get overcharged when you go to Pitts Automotive. Good prices and good service. They will go the extra mile to make sure you are happy. If you want your vehicle to be properly serviced, Pitts is the place.
Chad Pitts & Maggie Pitts and the entire staff at Pitts Automotive did an excellent job servicing our 2003 Highlander. We had several items replaced such as timing belt, water pump, thermostat among other things. The work was scheduled and performed exactly on time, and with great precision..no leaks, no hassle, just great work at a reasonable price performed exactly the way they said that they would. Communication was also great. - Jason H. (recommended on Facebook)
This place is awesome. I'd take my car here anytime. - Joe L. (recommened on Facebook)
Maggie and the entire staff at Pitts Automotive are just fantastic! We sought out a place for our daughter to take her car as a student at UA. We were lucky enough to be directed to Pitts automotive on the highest regard. Our daughter has taken her car there for all routine maintenance including brake job. They have always been completely honest, reliable, and trustworthy without question. Recently we had a tree fall on our house in Tuscaloosa and I immediately turned to Maggie for help. She was able to direct me to an auto body shop that was equally the same caliber as Pitts Automotive. She even was able to direct me to the contractor who is rebuilding my house as we speak. I cannot say enough about Pitts Automotive and cannot imagine taking my car anywhere else. - Jana A. (5 star review on Yelp)
High quality business. Friendly, knowledgeable mechanics that will actually fix your car. Highly recommend! - Evan G. (5 star review on Yelp)