The folks over at Pitts Auto Repair have hands down the best customer service in Tuscaloosa. You can always count on accurate repair quotes, timely delivery, and great communication throughout the process. Often times other repair shops leave you feeling like you may have gotten taken advantage of, but this crew does everything the right away and at very competitive prices. You will never regret working with Pitts for all of your vehicle needs. Thanks Chad and Maggie! - Brian E.
This is a very professional business with kind employees and fair practices. I plan to keep returning here for the duration of my time in Tuscaloosa. - Travis S.
Awesome people did a tune up on our pickup. Now it gets 2.5 mpg more over a year -- that's a BIG savings. - Stephen D.
Good pricing on my brake job. Nice people too. - Troy B.
Great place to get your car fixed and oil change is fast and easy. - Jackson M.
The owners Maggie and Chad are very professional and likeable people. I love the quality job that they provide. - Valerie B.
Called in on a Monday afternoon about getting my truck's side mirror repaired. They were able to assist me right away, ordered the part the same day and had my mirror repaired in about 20 minutes that Thursday. Reasonable price, quality repair, no long wait time, great customer service, especially from Maggie; she's the glue that keeps everything together. Great experience!
Chad and Maggie have gone above and beyond to help me fix a nasty situation caused by another shop. They have been in my corner and helped me get the issue resolved. It's nice to go to an auto repair place that doesn't try to scam you or lie to you to get more money. These guys have my business from now on. Brandon Ellis with a 5 star Facebook Review of Pitts Automotive Repair.
Had a great experience with Pitts Auto Repair. Maggie was very knowledgeable and friendly. They fixed our A/C issue quickly. I will be using them again! Chris Clifford
Faster than express oil change, superb service, friendly and knowledgeable staff, great prices. They will always tell you what needs to be done, give you options and do what you decide. They explain services and treat customers with respect. Highly recommend for any automotive service! Raquel L-Vixen with a 5 star Facebook Review.