Pitts Automotive is truly a class auto repair shop. My wife and I were traveling from Mississippi to Nashville, TN when we noticed burning smell and smoke coming from engine. I called Pitts (closest auto repair on Google Maps) and she told me they could look at my Toyota 4-Runner if we could make it to Tuscaloosa. We made it and Pitts diagnosed the problem within minutes as a loose dipstick tube. They fixed the dipstick, checked fluids and had us back on the road in no time! The only problem is we don’t live close enough to use Pitts for all our auto repair and maintenance. Thanks for great customer service!
I found Pitts when my normal shop had closed. I brought in my vehicle for a sensor reading and they provided me with excellent service. I recently had work done at Firestone and still had an issue after the work so I brought it by Pitts and they got me together nicely although they had to go behind the work I had paid for prior to visiting I was happy to pay for a job done right. I highly recommend this business and their quality work. - Charles T.
The folks over at Pitts Auto Repair have hands down the best customer service in Tuscaloosa. You can always count on accurate repair quotes, timely delivery, and great communication throughout the process. Often times other repair shops leave you feeling like you may have gotten taken advantage of, but this crew does everything the right away and at very competitive prices. You will never regret working with Pitts for all of your vehicle needs. Thanks Chad and Maggie! - Brian E.
This is a very professional business with kind employees and fair practices. I plan to keep returning here for the duration of my time in Tuscaloosa. - Travis S.
Awesome people did a tune up on our pickup. Now it gets 2.5 mpg more over a year -- that's a BIG savings. - Stephen D.
Good pricing on my brake job. Nice people too. - Troy B.
Great place to get your car fixed and oil change is fast and easy. - Jackson M.
The owners Maggie and Chad are very professional and likeable people. I love the quality job that they provide. - Valerie B.
Called in on a Monday afternoon about getting my truck's side mirror repaired. They were able to assist me right away, ordered the part the same day and had my mirror repaired in about 20 minutes that Thursday. Reasonable price, quality repair, no long wait time, great customer service, especially from Maggie; she's the glue that keeps everything together. Great experience!
Chad and Maggie have gone above and beyond to help me fix a nasty situation caused by another shop. They have been in my corner and helped me get the issue resolved. It's nice to go to an auto repair place that doesn't try to scam you or lie to you to get more money. These guys have my business from now on. Brandon Ellis with a 5 star Facebook Review of Pitts Automotive Repair.