In short, look no further! You cannot go wrong with Pitt's Automotive. I am travelling and was spending a couple weeks in Tuscaloosa, AL. I had a brake lock up on my F150 while towing behind my motor home and drug the truck for maybe 3 miles. I also had a vibration that got progressively worse with speed. I thought I probably had minimally terminally damaged my brake pads and rotors. Took the truck to Pitt's Automotive and asked them to inspect and repair the front end. I was clear that I wanted whatever was wrong fixed, no matter the cost. I was called back a few hours later and informed that they had inspected the brake pads, rotors, front end linkage, and checked the wheel bearings. Everything they checked was mechanically sound and safe. That was good news, because when I stopped the motor home, I honestly thought my brakes were on fire. But, more significantly, Pitt's Automotive could have easily told me I needed new bearings and a total brake job and likely would not have been challenged. But they obviously have a great deal of integrity and are not willing to charge a customer for work that is unnecessary. So if you give them your business you will learn as I did that you get what you pay for and only pay for what you get. That's a breath of fresh air in today's world! - Rick B. (5 star review on Yelp)
I've been bringing two different cars over four years to pitts and have never been dissapointed. This places rocks.
Very helpful staff! - Henry H.
Great customer service. - Randall G.
I went to this place early on when Chad was starting up, and have been back numerous times. I think they do solid work at a reasonable price. - Shawn B.
Excellent shop, good folks, very knowledgeable, and highly competent -- I take all my vehicles here. Even my motorhome. Easy to get in and easy to get out. I highly recommend them! And they have periodic BBQs and feed everyone. - Roy L.
Outstanding people! Had problems with another shop, but they took over and did the job right! Excellent workmanship and prices! Very honest and they call before any work is done (with estimate). Take your car or truck here and have no worries! - Gerald G.
Great work and customer experience. Fixed my truck in no time at all. - John P.
Thank you Maggie Pitts and the crew at Pitts Auto Repair. As a father of a UA daughter, who lives in Michigan, it is refreshing to find an auto dealer who is honest and does wonderful work. Thank you all. If Pitts Auto Repair isn't the best in the area it is only because the word hasn't yet got out -- Lucy and I are going to help spread the word.
Excellent place from just a oil change to any type of automotive work. They have always been honest and have done great work for us. - James W.